Susan Nichol, CEO  and Kent Penning, President of Cold Craft, Inc. work very well together. Susan is good at processes, risk analysis, customer care and efficiencies while Kent is the technical experience, business longevity and technical training.

Susan enjoys volunteering she can be found volunteering at the Silicon Valley Capital Club, the American Cancer Society, United Way (won various awards from United Way) and American Lung Association among others.

Kent is also an instructor in the HVAC program at San Jose City College. Mr. Penning is recognized as being an expert in the field and is sought out to help with many challenging applications. Teaching also allows him to recruit some of the best and upcoming talent. When not working or teaching, Mr. Penning is active in the Kiwanis Club of San Jose and the Campbell Tae Kwon Do studio.

Together their team is unstoppable.


Cold Craft is always seeking unique ways to add value to our customers.  The A+ BBB Rating and NATE certified technicians is a great value add because it shows technical excellence and high customer satisfaction. We offer programs such as rebates and real same as cash that makes Cold Craft, Inc. unique.  Ask about our exclusive 12 month “buy back” guarantee and No Lemon guarantee.

180 days same as cash

Here is why people refer their friends to Cold Craft for heating and air conditioning

Cold Craft maintains an A+ rating with the Better Business Bureau
Cold Craft has NATE certified technicians and installers
10 service trucks serving the San Jose community
Best trained technicians in the Bay Area
Exclusive 12 month buy back guarantee
20+ years serving the San Jose Area
High tech diagnostic tools
Best trained technicians in the Bay Area

Call us 408.374.7292 or email us [email protected] for more information.