I'm a professional residential property manager and used this company for several things. First, they were the first refrigeration company to get out and fix a dead cooling unit for a wine cellar full of high value wine, in the middle of the summer. They got out to assess the problem, got me a proposal and got back out to replace the broken unit very quickly and everything has been working fine since then. They also now do my HVAC maintenance and do an excellent job of hunting down the problems and repairing them quickly. Everyone that I have dealt with at this company, from the office to the service people, have been extremely helpful and professional.